Tim Myers
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Recent activity by Tim Myers-
Changing OneLogin Security for Questions to the Speedy Authenticator App
These are the steps below on OneLogin to change from answering security questions to using the Authenticator app instead. This is much faster and works much smoother. log into cleo.onelogin.com ...
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Reinstalling SnagIT
When you get a new computer for IT and you had SnagIT on your old computer, you will have to transfer the old copy of SnagIT to the new computer. It should be noted that your license is locked to a...
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Sharing Files in SharePoint
B2B Folder Sharing in Cleo SharePoint Overview The default security policy for Cleo’s SharePoint and OneDrive environment prohibits sharing files and folders outside of Cleo. But there are some sit...
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OpenVPN, Nova
If you are having an issue using... OpenVPN Nova Please send an email to cloudsupport@cleo.com. If they are not able to assist you, then they will raise a ticket with the SRE Team. Thanks
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Setting up SVN
The setup of SVN for Employees is managed by the SRE Team. You can contact Stuart Lorber at SLorber@cleo.com. The setup of the SVN for Customers is managed by the Support Team. You can contact...
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How to Sign up for Cleo StatusPage
The following link will allow you to sign up for updates provided on the Cleo Cloud. https://status.cleo.com/ Once you click on the link, you will get the following page. In the upper right co...
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SweetHawk - Authorization for Software/Hardware
When an employee requests Hardware and/or Software the IT Team will send a message with the details to the Budget Owner. The Hardware and/or Software will not be purchased for the Employee until t...
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Access to the Cleo iSeries/AS400 - TN5250
To access the Cleo AS400 via TN5250 you will need to download the Mocha TN5250 Software. You will select the Windows 7/8/10 with Version 3.7 or higher Download Link: http://mochasoft.dk/downloadw...
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Cleo internal Fax Machine in the Rockford Office
The fax number for the internal fax machine in the Rockford Office is 815-654-8294. This machine is located next to the Xerox machine in the office. HR also has a fax number which is 800-380-7102...
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Software Approval Email from IT
When there is Software requested by individuals at Cleo, IT will reach out to the Budget owner for permission to purchase the software/license. IT will send out an Email that looks like the fol...